FAQ's

I have compiled a list of Q&A's to help guide you, however if your question isn't answered here, pleaseΒ do not hesitate toΒ contact me directly by sending me a message on my contact page HERE.

Where do you ship to?

We currently ship to the US but are working on offering international shipping soon!

Shipping rates vary based on location.

What kind of paper are your prints made of?

The prints are made on heavyweight, archival paper. Made to last & resist fading over time.

Are prints ready to ship or made to order?

Made to order to reduce waste. They are printed & packaged within 2-3 days of receiving the order.

Do you offer any discounts?

Subscribe to my newsletter, you'll be the first to know about sales, exclusive offers & discounts.

How do I commission a piece?

You can commission a piece by filling out the form on my commissions page.Β  We will work together to make your vision come to life.

Can I return a commission?

All sales are final. Each commission is a deeply personalized work of art, thoughtfully created with your unique florals and story in mind.

Can I pay in installments on a commissioned piece?

Yes, a 50% deposit secures your place on my commission calendar. The remaining balance is due upon completion of your piece, before delivery.

How long does it take to complete a commission?

Timelines vary depending on the complexity of the piece and my current schedule. Typically, the process takes 3–5 months from start to finish. For a more specific estimate, please reach out via the contact form on my commission page.

How do I care for my artwork?

To keep your piece looking its best, display it out of direct sunlight and in a dry environment. Avoid bathrooms and kitchens.

Do you offer gift cards?

Yes! Gift cards are a great way to share the lovely gift of art. Click here to purchase a gift card.

Refund Policy

Prints- If a print arrives damaged or there's another issue please do not hesitate to reach out and I will make it right.

Commissions-We promise to do our very best to deliver an amazing product and customer experience but based on the nature of our custom productsΒ please note all sales are final and we do not accept returns or exchanges at this time.

Issues-Please inspect your order as soon as you receive it and contact us immediately if you notice anything & we will work together. Contact us at: hope@hopesteinle.com

Shop Framed Mini Prints:

These petite framed pressed flower prints are a golden ode to joy, wonder, and the beauty of everyday life. Small in size, but rich in presenceβ€”perfect for creating pockets of whimsy throughout your home.

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